Skip Main Navigation
Help - VIC Membership
Learn about our special savings, benefits and sweepstakes. Apply for new and replacement cards or make changes to your current profile.

What are the benefits of being a VIC card holder?
How do I get a VIC card?
How old do I have to be to get a VIC card?
Why is an ID required to receive a VIC card?
How long will it take to get my card?
How do I get a replacement card or make changes to my current profile?
If I have lost my card, can I go to the store and get a new one?
What do I do if I do not have my VIC card when I am at the store?
My store receipt information is wrong?
Do I need to fill out any forms to enter VIC sweepstakes?
How is my privacy protected?

What are the benefits of being a VIC card holder?
By being a VIC member you receive:
- Automatic savings on specially marked VIC items you'll find throughout the store and in our weekly ad.
- Automatic entry into VIC sweepstakes and special promotions where you can win great prizes, valuable rewards and FREE groceries.
- A display of your VIC savings on the bottom of your register receipt.
- And best of all ... your VIC Card is absolutely FREE!
top

How do I get a VIC card?
You can obtain a VIC card at your local Harris Teeter store or you can apply online under "Promotions" then "VIC Programs" and complete an online VIC application.
top

How old do I have to be to get a VIC card?
You must be 16 and have a valid photo ID in order to obtain a VIC card.
top

Why is an ID required to receive a VIC card?
Thank you for sharing your concerns regarding our VIC card application process. Our sole purpose of getting a photo ID is to be certain the person applying for the VIC card is who they say they are. That protects us and also you, the customer.

As we continue to offer more individualized offers/rewards and triple or super double coupon events it is imperative that we know our customer. For example, if we tell a customer that if they spend $100 in the next two weeks we will give them a $10 electronic rebate, we want to make sure the correct person gets the reward. Another example would be if the limit on triple coupons is 20 in a day, we want to be able to electronically control our rules. VIC cards are required for product refunds and additional benefits include VIC pricing discounts, entries in future sweepstakes, club points for free subs, and discounts on our Fresh Catch seafood products when enrolled.

Listing the actual ID or Driver’s License number is our way to check to make sure store personnel are following the proper procedures in verifying a customer’s identity. We hope to earn your business.
top

How long will it take to get my card?
If you apply at store level, you receive your card immediately. If you order online, you will receive it in the mail in about two weeks.
 top

How do I get a replacement card or make changes to my current profile?
You can Update your account information and request additional cards under "Promotions" then "VIC Programs" and it will provide instructions on ordering a replacement VIC card. You can also contact our VIC services department at 1-800-432-6111, option 1 and leave your VIC number, if available, your name, address and home phone number. You will receive a new set of cards with your account number on them.
top

If I have lost my card, can I go to the store and get a new one?
You can get a new card, but it is preferable that you fill out the replacement card portion of the application. You can also go online and get a replacement card or contact our Customer Relations VIC Services area at 1-800-432-6111, option 2, to obtain a new card with your same account number on it so that we can make sure all shopping done towards earning our loyalty rewards are directed to the proper VIC account.
top

What do I do if I do not have my VIC card when I am at the store?
You can provide your home phone number to the cashier and that will ensure that any shopping credits are applied to your VIC account. If the number does not work, that is an indication it is incorrect in our database. Please contact our Customer Relations VIC services area to let them know so they can update your information, 1-800-432-6111, option 2.
top

My store receipt information is wrong?
Please contact our Customer Relations VIC services area to let them know, 1-800-432-6111, option 2.
top

Do I need to fill out any forms to enter VIC sweepstakes?
No. You are automatically entered into VIC sweepstakes and special promotions simply by using your VIC card during the promotion dates.
top

How is my privacy protected?
At Harris Teeter, your privacy is our concern. We will not sell or give your name, address, email address or personal information to anyone.

We will occasionally use customer purchase records and other information to offer special promotions or coupons to our customers. But we do not share personal information with anyone outside of Harris Teeter. If you prefer not to receive these special offers, just select the "opt out" box located on the VIC online application form and (for existing VIC Card holders) on the VIC online change form.
top